Validated Phone

Field Configuration

Before starting the field configuration, please follow the instructions for creating custom fields: Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure your custom field

You can choose if you want a country flag and direct tel-link to the field value.

Field view and edit

Edit view

Issue view

Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.

Jira Service Management (JSM)

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field: Validated Phone | Field Configuration. Then follow the guide to use the field in the request form or the portal view: Add Custom Fields to Jira Service Management

Request form

Portal view

JQL expression

${fieldName}: string

Find further information here Find specific issues | Jira Cloud | Atlassian Support

Example: a search for all issues with telephone numbers from Germany (country code +49)

"Validated phone" ~ "+49"

Data Structure (Automation)

Use custom fields with automation

To set the value via automation, you need the following object structure

{
  "numbers": [{
      "number": string,
      "country": Locale
  }]
}

Example for the //SEIBERT/MEDIA phone number located in Germany.

{
  "numbers": [
    {
      "number": "+49 611 2057042",
      "country": "DE"
    }
  ]
}

Please note that locale has to be a valid country code as described here https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2

Awesome Custom Fields