Rich Text

Field Configuration

Before starting the field configuration, please follow the instructions for creating custom fields

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Congrats! There is no further configuration

Field view and edit

View title and full text

When accessing the field edit dialog, you have the ability to read both the title and the formatted text. Simply click on "Edit" to make changes to both elements.

Field edit

Edit title and full text

The title, which is displayed in the issue view, serves as the prominent element. Meanwhile, the full text allows for various formatting options such as bold, italic, or underlined text. Additionally, you can employ bullet point lists, incorporate links, or include quotes to enhance the presentation of the content.

The issue view

Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.

Jira Service Management (JSM)

The Rich Text field is currently not available for Jira Service Management.

JQL expression

${fieldName}.Title: string

Example: a search for all issues with a richt text title “Help text“

"Rich text.Title" = "Help text"

Data Structure (Automation)

To set the value via automation, you need the following object structure

{
  "textAdf": ADF Text Format,
  "textRaw": "",
  "title": string
}

Awesome Custom Fields