Web Browser Console Logs
This article shows how to access your browser logs and save them for sharing with the Help Center. To access your browser logs when you encounter a problem with the Spacecraft app, follow these steps:
Firefox
Right-click anywhere on your web page and select Inspect; or use the shortcut Ctrl + Shift + I (Windows) or Cmd + Option + I (Mac).
The DevTools panel appears at the bottom of the page. Open the Console tab.
At the top-right of the console, log levels are labeled as Errors, Warnings, Logs, Info, and Debug. Make sure only Errors and Debug are selected.
Once the logs are filtered to show only Errors and Debug messages, right-click within the console and select Save All Messages to File.
Chrome
Right-click anywhere on your web page and select Inspect; or use the shortcut Ctrl + Shift + I (Windows) or Cmd + Option + I (Mac).
Expand the DevTools panel that appears and open the Console tab.
At the top-right of the panel, select the Custom levels ▼ button and make sure only Verbose and Errors are selected in the list.
Once the logs are filtered to show only Errors and Debug messages, right-click within the console and select Save as…. Name and save the file to your preferred location.
Microsoft Edge
Right-click anywhere on your web page and select Inspect; or use the shortcut Ctrl + Shift + I (Windows) or Cmd + Option + I (Mac).
Expand the DevTools panel that appears and open the Console tab.
At the top-left of the panel, select the Default levels ▼ button and make sure only Verbose and Errors are selected in the list.
Once the logs are filtered to show only Errors and Debug messages, right-click within the console and select Save as…. Name and save the file to your preferred location.
Safari
Right-click anywhere on your web page and select Inspect Element; or use the shortcut Cmd + Option + I.
TIP
If the Inspect Element option doesn’t appear for you, check your settings. Go to Safari > Preferences > Advanced tab and select the Show features for web developers checkbox.
The DevTools panel appears at the bottom of the page. Open the Console tab.
At the top-left of the console, log levels are labeled as Evaluations, Errors, Warnings, and Logs. Make sure only Errors is selected. You can select multiple category filters by command-clicking them.
Once the logs are filtered to show only Errors messages, right-click within the console and select Save Selected. Name and save the file to your preferred location. Alternatively, you can take a screenshot of the messages if you prefer.
See Also