Troubleshooting Essentials

Spacecraft has a support team ready to help when you experience technical issues. 

In our Help Center, you can enquire about general questions, report bugs, and even schedule a call with our experts. Let’s collaborate to solve any problems so you can get back to work smoothly.

Best practices

Give us as many details as possible about the problem you’ve encountered. 

App Version Info

In the app, press Control + Shift + I to display this information. You can copy and send us these details with your request.

Open

Web Browser Console Logs

See a step-by-step guide on how to access your browser logs and save them for sharing with the Help Center.

All About Web Browsers

See an article on how to configure your web browser settings to minimize potential issues when using Spacecraft.