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Field Configuration

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure your custom field

The field allows you to choose from a pre-defined color palette. Easily choose a color, enter a name for the label and press the “+”.


Field view and edit


Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.


Jira Service Management (JSM)

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field: https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/12615684/Color+Labels#Field-Configuration. Then follow the guide to use the field in the request form or the portal view: Add Custom Fields to Jira Service Management.


JQL expression

${fieldName}.Text: string[]
${fieldName}.Color: string[]

Example: a search for all issues with label text “Approved“

"Color Labels.Text" = Approved

Data structure (automation)

To set the value via automation, you need the following object structure

{
  "texts": string[],
  "colors": string[]
}

Example for a green label with the text “Approved“ and a red one with text “Rejected“.

{
  "texts": ["Approved", "Rejected"],
  "colors": ["green", "red"]
}

Please note that the order of texts and colors is important! Also you can only choose previously configured text/color combinations .

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