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Field Configuration

Before starting the field configuration, please follow the instructions for creating custom fields: Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure your custom field

In this step you can configure the progress bar styles, size and color of the custom field.

Step 3 (optional): Progress based on child-issues

Also you can activate a dependency, so the value of the progress is based on the number of closed child-issues.


Field view and edit


Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.


Jira Service Management (JSM)

For the “based on child-issues” setting:

It is essential to populate or update the field initially through loading the issue view of the request, typically performed by an agent. Failure to do so will result in these fields remaining empty and consequently not displayed on the request view.

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field:

https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/12255254/Progress+Bar#Field-Configuration.

Then follow the guide to use the field in the request form or the portal view:

Add Custom Fields to Jira Service Management


JQL expression

${fieldName}.Progress: number

Example: a search for all issues with a progress greater than 75%

Progress.Progress > 75

Data Structure (Automation)

To set the value via automation, you need the following object structure

{
  "progress": number
}

Please note that progress has to be a value between 0 and 100 (percentage value)

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