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Field Configuration

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

Step 1: Set a Name And Description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure Your Custom Field

The traffic lights field allows you to choose from a pre-defined set of field sizes.

Step 3 (Optional): Enable Custom Labeling

If you want to set a custom label for each traffic light state you can do so by enabling the labeling option on the right.


Field view and edit

Clicking the selected status again will reset it to "EMPTY".


Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.


Jira Service Management (JSM)

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field: https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/12746768/Traffic+Lights#Field-Configuration. Then follow the guide to use Traffic Lights in the request form or the portal view: Add Custom Fields to Jira Service Management


JQL expression

${fieldName}.State: GREEN | YELLOW | RED | EMPTY

Example 1: a search for all issues with green traffic lights

"Traffic Lights.State" = GREEN

Example 2: a search for all issues with with an unset traffic lights status

"Traffic Lights.State" = EMPTY

Data structure (automation)

To set the value via automation, you need the following object structure

{
  "state": "GREEN" | "YELLOW" | "RED" | "EMPTY"
}
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