Availability: JIRA JIRA SERVICE MANAGEMENT
Category:
The "Simple Toggle" field empowers you to craft your own toggle, whether it be for options like "True/False," "Yes/No," or "Approved/Rejected" — the choice is yours!
Field Configuration
Before starting the field configuration, please follow the instructions for creating custom fields
Step 1: Set a name and description
Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.
Step 2: Set labels and color
You have the option to adjust the field by adding labels and colors for the two states, "Yes" and "No." Furthermore, you can personalize the toggle by selecting a background color and adjusting its size according to your preferences.
Preview
Related Use Cases
WSJF (Weighted Shortest Job First)Calendar fieldJQL expression
Jira Service Management (JSM)
Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field
Then follow this guide to use the field in the request form or the portal view
Data Structure (Automation)
To set the value via automation, you need the following object structure
{
"selection": [
{
"id": number,
"name": string,
"children": number[]
}
]
}
We know that this is kind of complex (depending on the number of levels). So here’s an example of the configuration used in the screenshots above.
{
"selection": [
{
"id": "0",
"name": "Option 1",
"children": [
"2" <-- the id of Option 1.1
]
},
{
"id": "2",
"name": "Option 1.1",
"children": [
"3" <-- the id of Option 1.1.1
]
},
{
"id": "3",
"name": "Option 1.1.1",
"children": []
}
]
}
Tip: To get the actual values, we recommend to print out the desired value first. this can be done via an automation rule that writes the value into a simple text field.