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Field configuration

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure the field to calculate from

Select a Jira field to serve as the source for calculating the total or percentage value, which can be any number field such as Story Points.

Step 3: Setup size and color based on value

The field allows you to choose from a pre-defined set of field sizes.

You may also set different colors for different values.

No edit mode

The values are derived from other issues, and users cannot modify the calculation settings.

However, users can access all related child issues by selecting 'Show JQL filter.

Not available in create issue

As you cannot edit the value manually, you can’t set it when creating a new issue. Better make sure it’s not displayed in die screen.

Preview


Related Use Cases

More use cases are coming soon. In the meantime, check out our other use cases.


Jira Service Management (JSM)

Please note that this field is interdependent, relying on other field values or subtasks. It is essential to populate or update the field initially through loading the issue view of the request, typically performed by an agent. Failure to do so will result in these fields remaining empty and consequently not displayed on the request view.

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field

https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/edit-v2/46202881#Field-configuration

Then follow this guide to use the field in the request form or the portal view

Add Custom Fields to Jira Service Management


JQL expression

The sum field is an object type with a property Completed Story Points.

${fieldName}.Completed Story Points: number

The percentage field is an object type with a property Completed Story Points Percent.

${fieldName}.Completed Story Points Percent: number

Example 1: a search for all issues with more than 10 completed Story Points

"Progress.Completed Story Points" > 10

Example 2: a search for all issues with more than 90% completed Story Points

"Progress.Completed Story Points Percent" > 90

Data Structure (Automation)

As the value is calculated, we don’t recommend to edit it manually or by automation!

To set the value via automation, you need the following object structure

{
  "value": number
}
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