| Started in Jira Service Management Empower both customers and agents by setting up custom fields in Jira Service Management. Follow our step-by-step-guide and enhance your support workflow. First Steps We Are Here To Help Install the extension Our Awesome Custom Fields for JSM add-on requires the use of our main app Awesome Custom Fields. With a seamless integration of both apps into a unified UI, you can leverage the power of both apps without sacrificing usability. Find it on Atlassian Marketplace > Add custom fields to your portal Select from view only and interactive custom fields. Grant your customers the ability to provide information directly in the request form through our custom fields or choose the read-only mode for informative purposes. Learn more > Live Demo Reach out to our product team to explore how we can turn your use case into reality together. SCHEDULE FOR FREE Support Our dedicated team is here to assist you with any questions or challenges you may encounter. CONTACT US Feature Request Got an idea for a custom field, a new feature or a particular use case? We're delighted to hear about it! SUBMIT YOUR IDEA Happy? Please let the community know! If you're enjoying your experience with Awesome Custom Fields, we'd love to hear about it! Your feedback helps us grow and improve. 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