Appanvil karma designer | ||||
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User Story: Planning APPtoberfest with Priority Matrix
So our party team has to plan the APPtoberfest and set up a service desk for it. Colleagues can submit requests with their ideas and can prioritize them.
But when is it comes to priority, it can be hard to find the most important tasks.
Widget Connector | |||||
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Let’s start with the most native approach: a free text priority field
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You’ll get requests like: important, urgent or critical. Sometimes those words are amplified: extra critical, very important, extremely urgent.
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The built-in feature: Jira priority
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Few Jira admins will use free text or this, as Jira provides a priority select with 5 values in default: Lowest, Low, Medium, High, Highest.
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To tackle this problem, awesome custom fields provides a new field called “Priority Matrix”. Two simple dimensions with three values each, helps customers to provide a priority value. The dimensions “Impact“ and “Urgency“ have clear meaning and can be set with an easy to use slider.
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The result of this is a number between 1 (highest) and 5 (lowest) and is calculated using a 3x3 matrix like this
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