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Establish precise control over viewing and editing permissions for custom field values with a focus on confidentiality and restricted access. Assign permissions to specific roles, such as project leads or reporters, members of designated groups (e.g., atlassian-administrators), or specific users, including high-profile individuals like your CEO. This ensures that only authorized personnel can access and modify sensitive information, reinforcing privacy and protection measures. For other users, they can view the overall issue, but the specific field values remain confidential and restricted.

Table of Contents

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Field Configuration

Info

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Setup permissions

During testing, you have the option to "grant access to all users," effectively disabling the feature for broader evaluation.

Alternatively, when opting for "restrict permissions," you can specify roles, individual users, or groups that are exclusively granted the ability to read and write the field value. For all other users, the field value remains obscured, appearing as illegible text and ensuring restricted visibility.

Note
It's important to note that even when access is restricted, the field value can still be set through API or automation by unauthorized users. However, this "readable value" will not be visible in the issue view, maintaining the intended confidentiality and privacy measures.

Field view and edit

Edit view

When a user is granted permission, you can input your secure value. The information box will display the authorized users, roles, or groups that have the capability to read or write that specific value, providing transparent visibility into the permitted access.

Unauthorized users will be unable to edit or view the specified value.

Secret value in issue view

Related Use Cases

WSJF (Weighted Shortest Job First)Calendar field

Jira Service Management (JSM)

Warning
The Secure field is not available for Jira Service Management

JQL expression

Warning
The Secure field should not be used in JQL queries

Data Structure (Automation)

Warning
The Secure field is not compatible with automation