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Let’s start with the most native approach: a free text priority field
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You’ll get requests like: important, urgent or critical. Sometimes those words are amplified: extra critical, very important, extremely urgent.
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The built-in feature: Jira priority
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Few Jira admins will use free text or this, as Jira provides a priority select with 5 values in default: Lowest, Low, Medium, High, Highest.
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