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title	JIra

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colour	Purple
title	Jira Service Management

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Enhance your Jira experience with the powerful Colored Labels. These labels bring a visual dimension to your Jira issues, allowing you to categorize, prioritize, and differentiate items effortlessly. By assigning vibrant color labels to your issues, you can quickly identify their status, urgency, or any custom attribute you desire. This feature streamlines communication within your team, making it easier to recognize important information at a glance.

Discover a new level of organization and clarity in your Jira workflow with Colored Labels.

Table of Contents

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Field Configuration

Info

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Configure your custom field

The field allows you to choose from a pre-defined color palette. Easily choose a color, enter a name for the label and press the “+”.

Preview

Field view and edit

Related Use Cases

WSJF (Weighted Shortest Job First)Calendar field

Jira Service Management (JSM)

Info

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field

https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/12615684/Colored+Labels#Field-Configuration

Then follow this guide to use the field in the request form or the portal view

Add Custom Fields to Jira Service Management

JQL expression

Code Block
${fieldName}.Text: string[] ${fieldName}.Color: string[]

Data Structure (Automation

Info
Find further information here https://support.atlassian.com/jira-software-cloud/docs/find-specific-issues/

Example: a search for all issues with label text “Approved“

Code Block
"Color Labels.Text" = Approved

Data structure (automation)

Info
Use Custom Fields with Automation (DRAFT)

To set the value via automation, you need the following object structure

Code Block
{ "texts": string[], "colors": string[] }

Example for a green label with the text “Approved“ and a red one with text “Rejected“.

Code Block
{ "texts": ["Approved", "Rejected"], "colors": ["green", "red"] }

Info
Please note that the order of `texts` and `colors` is important! Also you can only choose previously configured text/color combinations .