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The "
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Rich Text" Custom Field empowers you to capture and display additional text content within your Jira issues. With its intuitive editor and wide array of formatting options, this field opens the door to clearer communication, improved documentation, and a more structured representation of your information.
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Field Configuration
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Before starting the field configuration, please follow the instructions for creating custom fields |
Step 1: Set a name and description
Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.
Congrats! There is no further configuration 
Preview
View title and full text
When accessing the field edit dialog, you have the ability to read both the title and the formatted text. Simply click on "Edit" to make changes to both elements.
Edit title and full text
The title, which is displayed in the issue view, serves as the prominent element. Meanwhile, the full text allows for various formatting options such as bold, italic, or underlined text. Additionally, you can employ bullet point lists, incorporate links, or include quotes to enhance the presentation of the content.
The issue view
Related Use Cases
WSJF (Weighted Shortest Job First)Calendar fieldJira Service Management (JSM)
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The Multi User Select field is currently not available for Jira Service Management. |
Data Structure (Automation)
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To set the value via automation, you need the following object structure
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{
"textAdf": ADF Text Format,
"textRaw": "",
"title": string
} |
Tip: Setting the textAdf and is only recommended if you know what your doing (for example copying an existing text written with the rich text editor). The textRaw field is deprecated and should be left empty.