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titleJIra
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titleJira Service Management
(warning)

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Category:

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titlePRIORITIZATION

The "Traffic Lights" custom field provides a visually intuitive way to signal the status of tasks, issues, or projects at a glance. Just like traffic signals guide us on the road, this field employs a color-coded system for example to communicate the state of items within your Jira instance. Whether you're tracking task completion, monitoring project health, or simply want a more efficient way to communicate within your team, the "Traffic Lights" custom field is a versatile tool that adds clarity and simplicity to your Jira experienceWSJF" field type allows you to manage the Weighted Shortest Job First (WSJF) value for your tasks in Jira. With this custom field, you can evaluate the priority of your tasks based on a combination of value, time, and risk.

The WSJF field type provides you with a dynamic method to prioritize your tasks according to their estimated value and available resources. Use this feature to give your team members a clear view of the most important tasks and make more effective decisions about resource allocation.


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Field Configuration

Info

Before starting the field configuration, please follow the instructions for creating custom fields

Create a Custom Field

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Step 1: Set a Name And Description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

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Step 2: Configure Your Custom Field

The traffic lights WSJF field allows you to choose from a pre-defined set of field sizescolor palette or add your custom color as HEX color value.

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Step 3 (Optional):

Enable Custom Labeling

Setup dynamic WSJF data

If you want to set a custom label for each traffic light state you can do so by enabling the labeling option on the right.

Preview

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choose “link existing Jira custom fields“, the WSJF value can be calculated based on existing Jira fields. You can map existing Jira fields to the corresponding WSJF values.

Info

This option does not work when used in JSM

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Step 3 (Optional): Setup Color based on value

You may set different colors for different values. For example use a traffic lights approach to determine issues with high or low WSJF values.


Preview

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Related Use Cases

WSJF (Weighted Shortest Job First)Calendar field


Jira Service Management (JSM)

Note

Depending on the configuration the field will not work in JSM

  • The “Dynamic WSJF data” setting is not compatible

Info

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field

https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/12746768/Traffic+Lights#Field-Configuration

Then follow this guide to use Traffic Lights the field in the request form or the portal view

Add Custom Fields to Jira Service Management

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Data Structure (Automation)

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Use Custom Fields with Automation (DRAFT)

To set the value via automation, you need the following object structure

Please note, that this will only work correctly, if you choose the manual configuration and also set the calculated WSJF value yourself

Code Block
{
  "wsjf": {
  "state": "GREEN" | "YELLOW" | "RED"  "businessValue": number,
    "timeCriticality": number,
    "riskReduction": number,
    "estimatedSize": number,
    "wsjfScore": number
  }
}