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Before submitting a support request, consider these steps that could assist you in resolving the issue independently:

• Please review the documentation of Awesome Custom Fields for any Review the Documentation: For insights on known quirks or and troubleshooting tips, please refer to the Awesome Custom Fields Documentation.

• Check the status of Atlassian services for any ongoing issues: https://status.atlassian.com.Try refreshing the Atlassian Service Status: For updates on any ongoing issues that might be affecting your experience, visit Atlassian Status.

• Refresh and Clear Cache: If issues persist, try refreshing your browser page and clearing your browser cache to see if the problem persists.Confirm if the issue can be replicated with other accounts by consulting a colleagueensure you're working with the most recent version of the app.

• Verify Across Accounts: To determine if the issue is specific to your account, consult a colleague to see if they can replicate the issue on their account.

• Check for Updates: Regular updates can enhance functionality and resolve issues. Consult your administrator to see if there is a new version available and update accordingly to benefit from the latest improvements.

If none of the above scenarios are applicable, proceed to the next section.

Raising a request

Raise you your support request in our customer portal: https://seibert.biz/acf-support

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