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If the bug pertains to a specific browser or device, please specify it in the report. This assists developers in pinpointing potential compatibility issues. Additionally, include any other pertinent information related to the bug, such as recent system changes, network conditions, or other factors that may contribute to the issue.

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Get an answer from our support

We strive to respond promptly, acknowledging the significance of the issue to you and your users. In our pursuit of a solution, we may pose additional questions to pinpoint the root cause effectively. If feasible, we'll provide a workaround as an interim measure until the issue is fully resolved. In instances where we are unable to replicate the issue, we may arrange a video call with you to examine the error directly on your instance. After resolving the issue and releasing a patch, we'll follow up to ensure that the problem has been successfully resolved for you.

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