...
If there are any error messages or logs linked to the bug, please include them by copying and pasting into the bug report. This information is pivotal for diagnosing the root cause of the issue.
Access the browser logs in different browsers
Chrome / Firefix: Press F12
Microsoft Edge: Press Ctrl+Shift+P (Windows, Linux) or Command+Shift+P (macOS)
Safari: right click the page and select “Show Web Inspector“
Then switch to the “Console“ tab. You’ll find several log messages.
Additionally, we may request a HAR file to review the communication between your device and the cloud server. Find more information about created HAR files: https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html.
...