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Appanvil karma designer
summary Due Date Countdown Wondering about task deadlines or need to assess urgency? Our Due Date field is your solution. Select a date, set it manually, or link to other due dates based on your preference. Dynamically updating, it calculates the difference between the current and due date, providing real-time insights. Presented with SVG number fields, it ensures a user-friendly representation of remaining time, simplifying your task management experience.
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Field configuration

Info

Before starting the field configuration, please follow the instructions for creating custom fields: Create a Custom Field

Step 1: Set a name and description

Provide a good name for the new custom field. Make it descriptive, concise, and easy to understand for others who will use it. Avoid using ambiguous or overly technical terms.

Step 2: Setup color and size

Set a color for the field and set different colors for your value.

Step 3 (optional): Set dependent due date

Select an issue's date field that serves as the due date representation.

Field view and edit

Info

The time range is displayed in days (d), hours (h) and minutes (min). A negative value indicates that the task is overdue based on the configured due date.

Related Use Cases

Info

More use cases are coming soon. In the meantime, check out our other use cases.

Jira Service Management (JSM)

The Time in status field is currently not available for Jira Service Management.
Warning
Note

For the “dependent due date” setting:

It is essential to populate or update the field initially through loading the issue view of the request, typically performed by an agent. Failure to do so will result in these fields remaining empty and consequently not displayed on the request view.

Info

Before you can add a custom field for Jira Service Management (JSM) projects, you first need to setup the custom field

https://help-seibertmedia.atlassian.net/wiki/spaces/ACF/pages/edit-v2/47218689#Field-configuration

Then follow this guide to use the field in the request form or the portal view

Add Custom Fields to Jira Service Management

JQL expression

The Due Date Countdown field can be accessed like this.

Code Block
${fieldName}.Time left: number
${fieldName}.Due Date: date

Find further information here https://support.atlassian.com/jira-software-cloud/docs/find-specific-issues/

Example: perform a search for all issues with a due date set within the next 10 days (= 864,000,000 milli seconds).

Code Block
"Due date countdown.Time left" < 864000000

Second Example: perform a search for all issues with a due date set to more than the current week in the future.

Code Block
"Due date countdown.Due Date" > endOfWeek()

Data Structure (Automation)

Info

Use custom fields with automation

Note

To ensure accurate calculations, it's essential to set both the impact and urgency values when configuring the priority. Failure to do so may result in inadvertent overwriting of value during recalculation processes.

To set the value via automation, you need to at least set the dueDate value. timeLeft and formattedTimeRange are set on the next rendering step in the issue view

Code Block
{
  "dueDate": Date,
  "timeLeft": number,
  "formattedTimeRange": string
}

Example: assume today is the 14th December 2023, the dueDate is the 24th December 2023.

timeLeft is the difference from those two dates in milliseconds, the formattedTimeRange is a formatted representation of that range.

Code Block
{
  "dueDate": "2023-12-24T10:38+0100",
  "timeLeft": 863952646,
  "formattedTimeRange": "09d 23h 59min"
}
Appanvil karma designer
summary We Are Here To Help Live Demo Reach out to our product team to explore how we can turn your use case into reality together. SCHEDULE FOR FREE Support Our dedicated team is here to assist you with any questions or challenges you may encounter. CONTACT US Feature Request Got an idea for a custom field, a new feature or a particular use case? We're delighted to hear about it! SUBMIT YOUR IDEA Happy? Please let the community know! If you're enjoying your experience with Awesome Custom Fields, we'd love to hear about it! Your feedback helps us grow and improve. RATE US ON THE ATLASSIAN MARKETPLACE
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