Jira Service Management

{"xsrfToken":"b29274cff05e274012fa6d8df6c6e3c1f4f8e664_lout","branding":{"id":"8","key":"acf","name":"Awesome Custom Fields","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#010608","headerLinkHoverBGColor":"#010608","headerBadgeColor":"#010608"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f9b4fbf7-29c1-4a78-9bd7-754e27f81d01/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5YjRmYmY3LTI5YzEtNGE3OC05YmQ3LTc1NGUyN2Y4MWQwMSI6WyJyZWFkIl19LCJleHAiOjE3MjYzMzI2MDUsIm5iZiI6MTcyNjMzMjAwNX0.Nr26COvIP3FKypHXQ5rCFqb08O4rzuAl9xaqjAl9_JI&client=aff447a3-fe39-4f45-b8a1-9a70818c382d&mode=fit","logoId":"f9b4fbf7-29c1-4a78-9bd7-754e27f81d01","isLogoAvailable":true,"helpCenterTitle":"Hey, welcome to our Cloud App Help Center","sharedPortalName":"Seibert Media Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Seibert Media Help Center!","sharedPortalName":"Help Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Hey, welcome to our Cloud App Help Center","sharedPortalName":"Seibert Media Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#454545","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/60d60546-d0c5-4ffd-ae84-7f36b893f08a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYwZDYwNTQ2LWQwYzUtNGZmZC1hZTg0LTdmMzZiODkzZjA4YSI6WyJyZWFkIl19LCJleHAiOjE3MjYzMzI2MDUsIm5iZiI6MTcyNjMzMjAwNX0.bE_9_YRdzKYnl0uSWYxTLVQGmNxlfOlG4gZfXHoy000&client=aff447a3-fe39-4f45-b8a1-9a70818c382d&height=300&mode=fit","bannerMediaApiFileId":"60d60546-d0c5-4ffd-ae84-7f36b893f08a","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"acf","projectId":10007,"serviceDeskId":8,"name":"Awesome Custom Fields","description":"Welcome! You can raise a request for Awesome Custom Fields using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"182","name":"Commercial Request","descriptionHtml":"","callToAction":"Commercial Request","introHtml":"Have you got a question about pricing, licensing or extending free trials? Raise a ticket!","icon":10536,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[32],"key":""},{"id":"66","name":"General question","descriptionHtml":"","callToAction":"General question","introHtml":"How can we help?","icon":10549,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[32],"key":""},{"id":"67","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[32],"key":""},{"id":"184","name":"Request a demo","descriptionHtml":"","callToAction":"Request a demo","introHtml":"Get in touch with the team to see how everything works.","icon":10511,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[32],"key":""},{"id":"68","name":"Review","descriptionHtml":"Welcome!\nWe'd love to hear your feedback. If you write a 4-star review on the Marketplace, you'll receive a $50 Tremendous gift card as a thank you!\nTo receive your voucher, please submit this request with your email address. If you've already left a review in the marketplace, please attach a screenshot.","callToAction":"Review","introHtml":"Tell us your story","icon":10509,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10509","groups":[32],"key":""},{"id":"69","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[32],"key":""},{"id":"70","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"Summary & Description Templates for Jira Cloud"}],"orderMapping":{"32":[184,182,66,67,69,68]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f75d6686-a0c4-318a-a25d-1a21775664c0","appLinkName":"","appLinkUrl":"","spaceKey":"ACF","spaceName":"Awesome Custom Fields","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ACF","serviceDeskId":8,"kbLinkDomainURLs":["https://help-seibertmedia.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ACF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYzMzMyMDUsIm5iZiI6MTcyNjMzMjAwNX0.Xm2Fd4ggl2tkdNKSjaxFDF7oowlyQoG4u34cJtySThw","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"aff447a3-fe39-4f45-b8a1-9a70818c382d","tokenDurationInMins":20}},"sharedPortal":{"name":"Seibert Media Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://help-seibertmedia.atlassian.net/wiki","kbLinkDomainURLs":["https://help-seibertmedia.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=help-seibertmedia","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b29274cff05e274012fa6d8df6c6e3c1f4f8e664_lout","baseUrl":"https://help-seibertmedia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://help-seibertmedia.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aff447a3-fe39-4f45-b8a1-9a70818c382d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"08e7efc2761649f08f272d4755e98f83","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"anonymousEnabled":true,"requestIntroEnabled":true}