{"xsrfToken":"c71cb08a7264df0b37c30ddde7c302e179ee43f0_lout","branding":{"id":"23","key":"spac","name":"Spacecraft","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/19","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00a8c4","headerLinkHoverBGColor":"#00a8c4","headerBadgeColor":"#00a8c4"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f9b4fbf7-29c1-4a78-9bd7-754e27f81d01/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5YjRmYmY3LTI5YzEtNGE3OC05YmQ3LTc1NGUyN2Y4MWQwMSI6WyJyZWFkIl19LCJleHAiOjE3NDE3OTY2ODgsIm5iZiI6MTc0MTc5NjA4OH0.kKdA4MwAeGDGzgdCdja0R-H7rA9oYGhNWH_qAZWQRsc&client=aff447a3-fe39-4f45-b8a1-9a70818c382d&mode=fit","logoId":"f9b4fbf7-29c1-4a78-9bd7-754e27f81d01","isLogoAvailable":true,"helpCenterTitle":"Hey, welcome to our Cloud App Help Center","sharedPortalName":"Seibert Media Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Seibert Group GmbH Help Center!","sharedPortalName":"Help Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Hey, welcome to our Cloud App Help Center","sharedPortalName":"Seibert Media Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#454545","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d8b24441-438d-47bf-9d57-9ab15e8acdeb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4YjI0NDQxLTQzOGQtNDdiZi05ZDU3LTlhYjE1ZThhY2RlYiI6WyJyZWFkIl19LCJleHAiOjE3NDE3OTY2ODgsIm5iZiI6MTc0MTc5NjA4OH0.ffnQ6RQP37pHQ-T0FfPK_21SBG0QtrCRRQfCn0kAhDI&client=aff447a3-fe39-4f45-b8a1-9a70818c382d&height=300&mode=fit","bannerMediaApiFileId":"d8b24441-438d-47bf-9d57-9ab15e8acdeb","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"23","key":"spac","projectId":10022,"serviceDeskId":23,"name":"Spacecraft","description":"<p>Welcome! You can raise a request for Spacecraft using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/23","reqTypes":[{"id":"183","name":"Commercial Request","descriptionHtml":"","callToAction":"Commercial Request","introHtml":"<p>Have you got a question about pricing, licensing or extending free trials? Raise a ticket!</p>","icon":10484,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[47],"key":""},{"id":"143","name":"General question","descriptionHtml":"","callToAction":"General question","introHtml":"<p>How can we help?</p>","icon":10549,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[47],"key":""},{"id":"144","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[47],"key":""},{"id":"146","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[47],"key":""},{"id":"147","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":47,"name":"Summary & Description Templates for Jira Cloud"}],"orderMapping":{"47":[143,144,146,183]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPAC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3OTcyODgsIm5iZiI6MTc0MTc5NjA4OH0.Z5rvYqTSEDF8OQPvHj6wxSa2gFyGarhOZpN4EB0gbDU","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"aff447a3-fe39-4f45-b8a1-9a70818c382d","tokenDurationInMins":20}},"reqCreate":{"id":143,"projectId":10022,"form":{"name":"General question","descriptionHtml":"","callToAction":"General question","intro":"<p>How can we help?</p>","instructions":"","icon":10549,"iconUrl":"https://help-seibertmedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/23/create/143","requestValidateBaseUrl":"/servicedesk/customer/portal/23/validate/143","calendarParams":{"firstDay":0,"date":"2025-03-12T17:14:49+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZmY0NDdhMy1mZTM5LTRmNDUtYjhhMS05YTcwODE4YzM4MmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3OTcyODksIm5iZiI6MTc0MTc5NjA4OX0.JtdD1H_rWd4AaDZpH_Fdiq61g5ZhOvZwCq3df_7Q3LY","targetCollection":"upload-project-10022","endpointUrl":"https://api.media.atlassian.com","clientId":"aff447a3-fe39-4f45-b8a1-9a70818c382d","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}